Exhibitor Warning

EMERGENCY WARNING

Informa Markets is continually working to reduce the risk to our customers of fraudulent activity. As such, we wanted to draw your attention to a third party company operating under the name of ‘UBM (Decorex) Ltd’, which is targeting current and potential exhibitors by falsely purporting to sell discounted stands into Decorex 2019. ‘UBM (Decorex) Ltd’ is not in any way affiliated with Informa Markets or the wider Informa Group.

There have been instances of companies 'selling' Decorex Attendee Data. Informa Markets and Decorex International never sell data. Please report any instances to the Decorex team: [email protected]

How to spot a fraudulent email: 

Organisers of Decorex 
Decorex is organised by Informa Markets, a trading division of the Informa Group. The Informa Group acquired UBM, the previous organisers, in June 2018. Whilst legacy UBM employees are transferred onto Informa systems, you will continue to receive communications from email addresses ending in @ubm.com (transitioning in due course to email addresses ending in @informa.com).

Informa Markets’ trading address is: 

240 Blackfriars Road
London
SE1 8BF 

Legal Entity 
The legal entity that owns and operates Decorex is UBM (UK) Limited and this is the company name used on all invoices and contracts that we issue. Informa Markets is a brand name only.

Points of Contact 
You should only receive emails from the following people regarding exhibiting or sponsoring at Decorex 2019: 

  • Sam Fisher, Event Director 
  • Will Wootton, Sales Director 
  • Elizabeth Grundy, Sales Executive
  • Anaka Ghuree, Account Manager
  • Amanda Godfrey, Business Development
  • [email protected]

Any communications regarding payment and invoicing for Decorex 2019 will come from: 

  • Barbara Rubacha, Credit Controller or Manuel Delgado-Gomez

Email addresses will follow this format: [email protected] or [email protected]

Viewing the Decorex floorplan 

  • We will never send a link to the Decorex floorplan in the body of an email 
  • When discussing stand options with potential exhibitors, our sales team will always send the most up to date floorplan in a PDF file attachment 

Invoicing 

  • Funds should only be remitted to the bank account details quoted on UBM/Informa issued invoices 
  • We will never contact our customers directly to request for funds to be remitted to any bank account other than that printed on the UBM/Informa issued invoice 
  • The address on UBM/Informa issued invoices will be:

UBM (UK) Limited
Business Service Centre 
1st Floor, 11 Tower View
Kings Hill
West Malling
Kent
ME19 4UY
United Kingdom 

Receiving fraudulent emails: 
Please make sure to verify the email addresses both in the ‘From’ address field and in the ‘Reply-to’ address field (which will become visible when you reply to an email). Typically, fraudsters will use fake email addresses in one or both of these address fields and can use other sophisticated techniques. A detailed guide to help spot and defend against phishing attacks and fraudulent emails can be found on the National Cyber Security Centre website here: https://www.ncsc.gov.uk/guidance/phishing. 

If you suspect that you have received a fraudulent email then please get in touch with your Account Manager or the Customer Service team who can be reached a [email protected] or on the hotline: +44 (0)20 7921 8166. The Customer Service team are on hand to answer any questions you may have regarding fraudulent activity, as well as any operational and logistical queries for exhibiting or sponsoring at Decorex 2019. 

Decorex International is in no way associated with Croke Park - any emails received with regard to this should be immediately reported to a member of our team.

WARNING - EXPO GUIDE, EXPOFAIRS, FAIRGUIDE.COM & CONSTRUCT DATA VERLAG
DO NOT UNDER ANY CIRCUMSTANCES SIGN ANY FORMS FROM THEM

Expo Guide/ExpoFairs/International Fairs Directory/FairGuide.com/Construct Data Verlag target companies through legitimate exhibition guides. Their current activities cover companies throughout Europe, the Americas and Asia.

Expo Guide claims to offer online listing services. They use a form which resembles an organiser's free catalogue listing service, inviting exhibitors to complete the form for an entry in an on-line directory. Unsuspecting exhibitors who sign and return the form are then contracted into a three-year, non-retractable agreement, which could cost you a significant amount of money, with no foreseeable benefits. Included in their group is debt collection agency Gravis Inkasso Gmbh and Swiss debt collection agency Premium Recovery AG (a Construct Data subsidiary) which works in partnership with the various guides to intimidate exhibitors into paying. 

These publications have no connection with us or any of our events. We strongly advise our exhibitors, and the entire exhibition community, to be most vigilant against this and similar organisations. There are many so-called guides that mail deceptive contracts and then harass those who sign them in error for money. However, the sheer scale and systematic way in which these guides attack exhibitors is outrageous.

Additional information on the Expo-Guide, ExpoFairs, FairGuide and other Construct Data Verlag publications is available at: www.aeo.org.uk/expoguide