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Informa Markets is continually working to reduce the risk to our customers of fraudulent activity. As such, we wanted to draw your attention to a third party company operating under the name of ‘UBM (Decorex) Ltd’, which is targeting current and potential exhibitors by falsely purporting to sell discounted stands into Decorex 2020. ‘UBM (Decorex) Ltd’ is not in any way affiliated with Informa Markets or the wider Informa Group.
There have been instances of companies 'selling' Decorex Attendee Data. Informa Markets and Decorex International never sell data. Please report any instances to the Decorex team: [email protected]
Organisers of Decorex
Decorex is organised by Informa Markets, a trading division of the Informa Group. The Informa Group acquired UBM, the previous organisers, in June 2018. Whilst legacy UBM employees are transferred onto Informa systems, you will continue to receive communications from email addresses ending in @ubm.com (transitioning in due course to email addresses ending in @informa.com).
Informa Markets’ trading address is:
240 Blackfriars Road
London
SE1 8BF
Legal Entity
The legal entity that owns and operates Decorex is UBM (UK) Limited and this is the company name used on all invoices and contracts that we issue. Informa Markets is a brand name only.
Points of Contact
You should only receive emails from the following people regarding exhibiting or sponsoring at Decorex 2019:
Any communications regarding payment and invoicing for Decorex 2019 will come from:
Email addresses will follow this format: [email protected] or [email protected].
Viewing the Decorex floorplan
Invoicing
UBM (UK) Limited
Business Service Centre
1st Floor, 11 Tower View
Kings Hill
West Malling
Kent
ME19 4UY
United Kingdom
Receiving fraudulent emails:
Please make sure to verify the email addresses both in the ‘From’ address field and in the ‘Reply-to’ address field (which will become visible when you reply to an email). Typically, fraudsters will use fake email addresses in one or both of these address fields and can use other sophisticated techniques. A detailed guide to help spot and defend against phishing attacks and fraudulent emails can be found on the National Cyber Security Centre website here: https://www.ncsc.gov.uk/guidance/phishing.
If you suspect that you have received a fraudulent email then please get in touch with your Account Manager or the Customer Service team who can be reached a [email protected] or on the hotline: +44 (0)20 7921 8166. The Customer Service team are on hand to answer any questions you may have regarding fraudulent activity, as well as any operational and logistical queries for exhibiting or sponsoring at Decorex 2019.
Decorex International is in no way associated with Croke Park - any emails received with regard to this should be immediately reported to a member of our team.
WARNING - EXPO GUIDE, EXPOFAIRS, FAIRGUIDE.COM, CONSTRUCT DATA VERLAG & INSIDE DATA VIEW
DO NOT UNDER ANY CIRCUMSTANCES SIGN ANY FORMS FROM THEM
Expo Guide/ExpoFairs/International Fairs Directory/FairGuide.com/Construct Data Verlag/ Inside Data View target companies through legitimate exhibition guides or data selling. Their current activities cover companies throughout Europe, the Americas and Asia.
Expo Guide claims to offer online listing services. They use a form which resembles an organiser's free catalogue listing service, inviting exhibitors to complete the form for an entry in an on-line directory. Unsuspecting exhibitors who sign and return the form are then contracted into a three-year, non-retractable agreement, which could cost you a significant amount of money, with no foreseeable benefits. Included in their group is debt collection agency Gravis Inkasso Gmbh and Swiss debt collection agency Premium Recovery AG (a Construct Data subsidiary) which works in partnership with the various guides to intimidate exhibitors into paying.
These publications have no connection with us or any of our events. We strongly advise our exhibitors, and the entire exhibition community, to be most vigilant against this and similar organisations. There are many so-called guides that mail deceptive contracts and then harass those who sign them in error for money. However, the sheer scale and systematic way in which these guides attack exhibitors is outrageous.
Additional information on the Expo-Guide, ExpoFairs, FairGuide and other Construct Data Verlag publications is available at: www.aeo.org.uk/expoguide
If you have any questions please contact a member of the team.
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