Visitor FAQ

General Questions

Where is the event?

Decorex International will take place at Syon Park. 

When is the event?

The dates are Sunday 16th - Wednesday 19th September 2018

What are the opening times?

Sunday 16th September 10.00 - 18.00
Monday 17th September 10.00 - 18.00
Tuesday 18th September 10.00 - 19.00 (Consumer day)
Wednesday 19th September 10.00 - 17.00

How much does a ticket to Decorex cost and what is included in the ticket price?

Trade tickets are £25 pp (£20 for every added colleague) - Sunday 16th - Wednesday 19th September

Consumer tickets are £35 pp (£30 for every added person)  - Tuesday 18th September

Your ticket will provide you with access to the event, the opportunity to attend the full seminar programme, access to all the features and installations, plus the bar and the restaurants.

What is the event about?

Decorex International is an exhibition of high end interior design products for the professional interior designer and interior design retailer, working in either the residential or hotel markets.

Who is exhibiting at the event?

Click here to view the 2018 exhibitor list.

Who should visit the event?

Interior designers, interior design retailers, contract specifiers and buyers, architects, property developers, hoteliers and anyone working in the interior design or residential industry.

Will there be any seminars, workshops or demonstrations?

Yes there will be a seminar programme. You can attend as many sessions as you wish over the four days, space in the theatre is first come, first served. Watch this space for more information for 2018.

Is there a catalogue?

Yes, on arrival you will be able to pick up a complimentary dedicated show catalogue also made available for purchase after the event.

If I have registered for the exhibition, can I attend on more than one day?

Yes, there is so much on offer this year, you'd struggle to see it all or even get the most out of it in just one day - but remember to keep your badge!

How can I register?

Click here to beign you registration for Decorex International 2018.

Can I register my colleague and/or friend?

Yes you can register up to 4 colleagues for a special price of £10 per person if registered in advance. But we will ask for their details, so make sure you have these to hand.

Travel Information

How do I get to the event?

Please click here for travel details. 

Are Decorex putting on a bus service?

Yes - Decorex will be putting on a complimentary bus service - find out more information here.

I'm travelling by car, where can I park?

There is parking available at Decorex International. Find out more.

I am travelling a distance for the event, where can I stay?

Check back soon for more information on accommodation deals for Decorex 2018.

I need a visa letter for my visa application, can you provide one?

Please contact our customer services team on [email protected] to request a visa letter and we will provide you a letter within 5 working days.

Access & Facilities

Will there be anywhere that I can access the internet while I'm at the event?

Yes, wi-fi will be available for all visitors.

Can I hire a wheelchair at the event?

Wheelchairs are not available to hire, but wheelchair access is easy, with entrances ramped where necessary and 3m wide aisles. Disabled toilet facilities are also available.

What is wheelchair access like at the venue?

Wheelchair access is easy. Entrances are ramped where necessary, and the aisles are 3m wide. Disabled toilet facilities are available.

Are pushchairs allowed into the exhibition halls?

The Exhibition is a trade event, and the nature of the exhibits & our attendee’s reflect this. As such attendance by anyone under the age of 16 is strictly prohibited at all times; this includes build up, the open days and breakdown of the exhibition. No alternative facilities will be provided.

Will there be anywhere to buy food while I'm at the exhibition?

Yes there will be somewhere to buy food - please check back soon for more information.

Are there cloakroom facilities onsite?

There will be a cloakroom onsite next to the registration area. Please note, the cloakroom will only be able to accept a coat and one small bag per person.

Next Step

What can I do if my question has not been answered by any of the above?

For any further enquiries, please contact the Decorex Customer Service team on +44 (0)20 7921 8166.